Shipping & Delivery
Shipping methods and prices will be determined at checkout.
We aim to dispatch all orders within 24 hours after payment has cleared, subject to stock availability. Delivery times are based on working days (i.e. excluding weekends & public holidays).
All orders ship from Johannesburg, South Africa.
CAN I CHANGE OR CANCEL MY ORDER?
We process and ship orders very quickly, limiting our ability to change or cancel an order. Unfortunately, once the order is submitted we cannot make any adjustments. If you have entered the wrong shipping information please contact us. If you purchased a wrong product you can easily return it for a full refund. Shipping and handling charges are non-refundable unless we shipped the wrong item. If you want to order more products, please place a new order online.
We accept Visa, MasterCard through PayFast, i-Pay (instant EFT) and manual EFT payments. We do not accept payments by cheques or money orders.
You will be charged once your order is placed.
Manual or EFT Payments
Please note that orders where the EFT payment option is selected MUST be paid within 48 hours after order placement. Proof of payment must be emailed to email@example.com.
Unpaid orders will be cancelled after 48 hours, and all items returned to stock to be made available for purchase by any and all customers.
Store specials and discounts are only valid for the dates/times specified and will not be carried over to orders that fall outside of these periods, or from any previous cancelled order that was a result of non-payment.
We currently offer delivery through the following couriers/companies:
- Orion Logistics
HOW SOON BEFORE I RECEIVE MY ORDER?
Orders from Monday to Thursday:
Orders placed before 12pm for Gauteng are usually delivered the next working day.
Orders placed before 12pm for all other main centers normally take 2-3 working days.
Orders placed before 12pm for all other outer lying areas normally take 3-5 working days.
All orders placed after 12pm will only be dispatched the following day.
Orders from Friday to Sunday:
All orders placed on a Friday, or before 12pm the following Monday, will be dispatched on the Monday.
Once your order has been dispatched, feel free to contact us to track the progress of your order.
|General Shipping Options||Shipping Price|
|Orders under R500 throughout Gauteng||R60.00|
|Orders over R500 throughout Gauteng||Free|
|Orders under R500 to Western Cape Durban, BFN, George, PE, East London, etc.||R110.00|
|Orders from R500 to R3000 to Western Cape Durban, BFN, George, PE, East London, etc.||R90.00|
|Orders over R3000 to all main centers.||Free|
We are currently do NOT offer any international shipping, however you are welcome to contact us at firstname.lastname@example.org if you would like to discuss a specific product or product type to be considered as a special order.